Effective Date: 5 April 2025
Locotech Labs Pvt Ltd ("lazyfind", "worck", "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our Software as a Service (SaaS) platform and marketplace services ("Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information in connection with the Services, including:
a) Personal Information:
- Account Information: Name, email address, phone number, and any other personal data provided during account registration.
- Payment Information: Credit card details, billing address, and payment method information (processed securely by third-party payment processors).
- Profile Information: Preferences, product listings, and other information you may share on the marketplace platform.
b) Non-Personal Information:
- Usage Data: Information related to how you use our platform, including IP address, device type, browser type, operating system, and activity logs.
- Cookies: We use cookies and similar technologies to improve user experience, track usage patterns, and deliver targeted advertising.
c) Sensitive Personal Data (if applicable):
- Health data, financial details, or other sensitive personal data, if provided by the user for specific services (e.g., in health or financial services).
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you register for an account, fill out forms, make transactions, or contact customer support.
- Automatically: Through cookies, web beacons, and other tracking technologies when you use our platform.
- From Third Parties: Information may also be collected from third-party services such as payment processors or social media platforms.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To operate and manage your account, provide access to our SaaS platform, and facilitate marketplace transactions.
- Customer Support: To respond to your queries, resolve issues, and improve our services.
- Personalization: To tailor our services, content, and advertisements to your preferences and usage patterns.
- Communication: To send transactional emails, service-related notices, promotional emails (with your consent), and updates regarding our Services.
- Improvement: To monitor, analyze, and improve the performance of our platform and business operations.
4. Sharing and Disclosure of Information
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist in operating our platform, processing payments, and providing customer support.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share your information if you give us explicit consent to do so.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account, we may retain certain information for legal, audit, or business purposes.
6. Security of Information
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and regular security audits. However, please note that no security system is impenetrable, and we cannot guarantee the absolute security of your data.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can access, update, or correct your personal information at any time through your account settings or by contacting us.
- Deletion: You can request the deletion of your personal information, subject to legal obligations and retention policies.
- Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in emails or contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external websites you visit.
9. Children's Privacy
Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any changes.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Email:
reachus@lazyfind.com
Phone:
7259520163
Address:
2nd floor, 563, 27th main road BTM layout stage 2 Bangalore Karnataka 560076